At Essex Log Burners Ltd, we take the security of our website and your personal information seriously. We are committed to providing a safe and secure shopping experience for all customers.
Secure Website
Our website www.essexlogburners.co.uk is protected by SSL (Secure Socket Layer) encryption, ensuring that all data transmitted between your browser and our servers is encrypted and secure. You will see the padlock symbol in your browser when visiting our site, confirming that the connection is secure.
Payment Security
All payments are processed securely through trusted third-party providers including:
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Shopify Payments
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PayPal
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Credit and Debit Card Providers (Visa, Mastercard, American Express)
We do not store or have access to your full payment card details. All transactions are processed using industry-standard encryption and fraud prevention measures.
Data Protection
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information provided during checkout is only used for order processing, delivery, and customer support.
For more information, please see our Privacy Policy.
Customer Responsibility
To help keep your data safe, we recommend that you:
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Use a secure internet connection when shopping online
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Keep your device and browser updated
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Never share your account or payment details with anyone else
Contact Us
If you have any concerns about the security of our website or payments, please contact us:
Essex Log Burners Ltd
Unit 28A, Alpha Garden Centre
London Road
Wickford
SS12 0JX
Telephone: 01268 744555
Email: info@essexlogburners.co.uk